Shipping Policy for Outfit Club
At Outfit Club, we are dedicated to ensuring that your orders are delivered timely and reliably. Please review our comprehensive shipping policy for detailed information on our shipping methods, costs, delivery times, and other essential aspects.
1. Shipping Methods and Costs
| Shipping Type |
Delivery Time |
Cost |
Carrier |
| Domestic Shipping (Turkey) |
1-2 business days |
Free |
FedEx Express |
| Standard International Shipping |
5-14 business days |
Varies by destination |
FedEx Standard |
| Expedited International Shipping |
3-7 business days |
Varies by destination |
FedEx Express |
2. Delivery Times
At Outfit Club, we prioritize timely delivery to ensure you receive your order as quickly as possible. Please note that delivery times may vary based on the shipping method selected, the destination country, and local customs clearance processes.
| Shipping Type |
Details |
| Domestic Shipping (Turkey) |
-
Standard Delivery Time: 1-2 business days
- Major cities: Often 1 day
- Remote or rural areas: May extend to 2 days
-
Processing Time: 1-2 business days
-
Delivery Days: Monday to Friday, excluding public holidays
|
| Standard International Shipping |
-
Europe: 5-7 business days
-
North America: 5-14 business days
-
Asia-Pacific and Australia: 8-12 business days
-
Other regions: Up to 14 business days
-
Customs and Duties: May cause delays, customer responsible for fees
|
| Expedited International Shipping (FedEx Express) |
-
Europe: 3-5 business days
-
North America: 3-7 business days
-
Asia-Pacific and Australia: 4-7 business days
-
Priority Handling: Faster processing and early dispatch
-
Weekend Delivery: Possible in some locations, not guaranteed
|
3. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your package in real-time through FedEx's tracking system.
4. Customs Duties and Taxes
For international orders, additional charges such as customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient. Please check with your local customs office to understand any applicable charges before placing your order.
5. Contact Us
Frequently Asked Questions (FAQ)
| Question |
Answer |
| 1. How can I track my order? |
You will receive a confirmation email with your tracking number and a link to track your package via FedEx once your order has been shipped. |
| 2. What are the shipping costs? |
Domestic shipping (within Turkey) is free. International shipping costs vary depending on the destination, and additional fees such as customs duties may apply. |
| 3. How long does it take for my order to be processed? |
We aim to process all orders within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. |
| 4. Do you ship internationally? |
Yes, we offer international shipping to selected countries via FedEx. Delivery times vary based on the shipping method (Standard or Express) and destination. |
| 5. What if my package is lost or damaged? |
If your package is lost or has not arrived within the estimated delivery timeframe, or if it arrives damaged, please contact us at contact@outfitclub.store and we will assist you in resolving the issue. |
